Shaheen Parveen has written this letter about how she allegedly became victim of fraudulent transaction.
She wrote: “I am Shaheen from Jamia Nagar, Okhla.
“I live here with my husband and two children. My husband is an AC mechanic and he earns Rs 11,000 per month. I would like to share with you my incident of fraudulent transaction from my a/c of Rs 20,000 (10,000 from PNB ATM in Jamia Nagar +10,000 from AXS bank ATM, Jamia Nagar) at 10:12 pm and 10:13 pm on April 8, 2017, on Saturday.
“Even though I haven’t even enter this amount in ATM machines. I got a message for the same from my bank i.e. the State Bank of India, Nizamuddin.
“I did complain on SBI customer care helpline and also filed FIR in police station Jamia Nagar.
“But there is no response from any side. Today I went to SBI, Nizamuddin to ask about how the amount could be withdrawn without ATM card as I did not give it to anyone also and neither showed it to anybody else.
“The bank authority said they couldn’t do anything in this matter.
“On the one hand people are being encouraged for doing cashless transactions and on the other hand people are facing these kinds of frauds. In such circumstances, what should the general public do?
“Also, I know I am not the only one who has faced this kind of problems, there are many like me.
“I would like to request bank authorities to think about it and also take strict action in this regard.
“I hope, the bank authorities will understand how one feel, when s/he comes to know that his/her 2 months’ salary has been stolen from ATM.”